READ the warnings before you buy. Even if you buy the shipping insurance, you will wait up to 2 months for your product or your money back. Pay a little more and go with a well known and rated company. This company's shipping policies are a clear indication of the problems it has had in the past getting its product to the customer, and the lack of concern for customer service is apparent!

Pros: Competively priced merchandise
Cons: Inability to package merchandise so that it arrives safely

Price and selection are the best out there for pet supplies.

Pros: Email and online customer chat support is great. Very knowledable staff.
Cons: Sometimes hard to get through on the phone. I prefer email anyway and they always respond prompty.